Maison Zitoun

Cookie Policy — www.maisonzitoun.com

1. Introduction

This cookie policy explains what cookies are, which cookies we use on our website www.maisonzitoun.com (hereinafter referred to as "the Website"), for what purpose, and how you can manage or withdraw your consent.

The Website is operated by Maison Zitoun CommV (hereinafter referred to as "we", "us" or "Maison Zitoun"). For questions about this policy or about the processing of your personal data, please contact us using the details at the bottom of this document.

This cookie policy should be read in conjunction with our Privacy Statement, which explains how we generally process your personal data.

2. What are cookies?

Cookies are small text files that are placed and read on your device (computer, tablet, or smartphone) when you visit a website. Among other things, they allow the website to remember your preferences, save your shopping cart, and analyze website usage.

In addition to cookies, similar techniques such as pixels and local storage may also be used. Where "cookies" are referred to in this policy, these similar technologies are also meant.

A distinction is generally made between first-party cookies (placed by Maison Zitoun itself) and third-party cookies (placed by third parties, such as embedded content). In addition, a distinction is made between session cookies (deleted when the browser is closed) and persistent cookies (which are stored longer).

3. Legal framework

The placing and reading of cookies in Belgium is governed by Article 129 of the Law of 13 June 2005 on electronic communications (WEC), which implements the ePrivacy Directive 2002/58/EC, in conjunction with the General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR").

Specifically, this means:

•       For strictly necessary cookies, no consent is required; they are indispensable for the functioning of the Website.

•       For all other cookies (statistical, functional, and marketing cookies), your prior, free, specific, informed, and unambiguous consent is required before the cookies are placed.

For non-essential cookies, your consent forms the legal basis (Art. 6(1)(a) GDPR). For strictly necessary cookies, we rely on our legitimate interest in the proper and secure functioning of the Website (Art. 6(1)(f) GDPR).

4. Which cookies do we use?

Our Website runs on the e-commerce platform Shopify. Shopify places a number of cookies that are necessary for the basic operation of the webshop, as well as - if you give your consent - statistical cookies.

The tables below provide an overview. The exact cookies, names, and retention periods may vary depending on the configuration of the webshop and any installed applications; we recommend having this overview verified periodically via a cookie scan.

4.1 Strictly necessary cookies

These cookies are essential for the Website to function (e.g., shopping cart, checkout, security, and login). They are placed without consent and cannot be disabled.

Name	Purpose	Retention Period	Type
_ab	Manages access to the shop's administration environment.	Session	Necessary
cart, cart_sig, cart_ts	Remembers the contents of your shopping cart.	Up to 2 weeks	Necessary
checkout_token, secret	Manages the checkout process.	Session	Necessary
secure_customer_sig	Manages customer logins securely.	1 year	Necessary
storefront_digest	Determines whether the visitor has access to the store.	1 year	Necessary
_secure_session_id	Secures navigation via an encrypted (HTTPS) connection.	1 day	Necessary
_shopify_u	Allows updating of customer account details.	Session	Necessary
keep_alive	Keeps the session active and is used in connection with the visitor's location.	Session	Necessary
_tracking_consent	Stores your cookie preferences (consent choice).	1 year	Necessary
_cmp_a	Stores the consent status of the cookie banner.	1 year	Necessary

 

4.2 Statistical cookies (consent required)

These cookies, placed by Shopify, help us understand how visitors use the Website so that we can improve it. They are only placed after you have given your consent via the cookie banner.

Name	Purpose	Retention period	Type
_shopify_s, _s	Collects anonymized statistics about your visit (session duration, pages visited).	30 min	Statistical
_shopify_y, _y	Helps optimize the website and analyze visitor behavior.	1 year	Statistical
_shopify_sa_p, _shopify_sa_t	Shopify analytics related to marketing and referring websites (referrals).	30 min	Statistical
_landing_page, _orig_referrer	Registers the page or website you came from to reach the site.	2 weeks	Statistical

 

4.3 Third-party cookies for embedded content (consent required)

Currently, we do not use our own marketing or tracking tools such as Google Analytics or the Meta pixel. However, if we embed content from external services on the Website (e.g., an Instagram feed or a Spotify player), these services may place their own cookies when you load that content. These will also only be placed after your consent.

Name	Purpose	Retention period	Type
Instagram / Meta	Cookies placed when displaying an embedded Instagram feed or post.	Variable	Marketing
Spotify	Cookies placed by an embedded Spotify player on the website.	Variable	Functional/Marketing

These cookies are subject to the privacy policy of the involved third party. We have no control over these cookies. More information can be found in the privacy policies of Meta (Instagram) and Spotify.

5. Managing or withdrawing your consent

When you first visit the Website, a cookie banner will appear. This allows you to accept or refuse non-essential cookies. You can change or withdraw your choice at any time.

You can manage your consent in the following ways:

•       Via the cookie settings on the Website (the banner or the "Cookie preferences" link at the bottom of every page).

•       Via your browser settings, where you can delete already placed cookies and block the placement of new cookies.

Refusing or deleting strictly necessary cookies may result in certain parts of the Website not working or not working correctly (e.g., the shopping cart or the checkout process).

6. Your rights

Insofar as personal data is processed via cookies, you have the following rights under the GDPR: the right to access, rectification, erasure, restriction of processing, objection, and data portability. You also have the right to withdraw your consent at any time, without affecting the lawfulness of processing prior to withdrawal.

You can exercise these rights using the contact details below. If you believe that the processing of your data violates the GDPR, you have the right to file a complaint with the Data Protection Authority (GBA), Drukpersstraat 35, 1000 Brussels — contact@apd-gba.be — www.gegevensbeschermingsautoriteit.be.

7. Changes to this cookie policy

We may adjust this cookie policy from time to time, for example, when we use new cookies or applications or when legislation changes. The most recent version is always available on the Website, with the date of the last modification at the top.

8. Contact

Maison Zitoun CommV

Wallekensstraat 32, 9051 Ghent 

Company number: BE1028165158

E-mail: info@maisonzitoun.com 

Website: www.maisonzitoun.com